We're looking for a Customer Support Representative with a talent (and passion) for websites and excellent customer support. You'll help our customers create and manage their websites in the SpaceCraft publishing platform by answering questions online and over the phone. You'll create support materials including written descriptions with screenshots and video tutorials. You'll conduct training sessions with our customers. This is a full time position with some need to respond to questions on nights and weekends.
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Founded in late 2010, SpaceCraft is an affordable web publishing platform that empowers small businesses to create, manage, and optimize their web presence. Through our web-based software and live customer support, SpaceCraft helps customers create and manage beautifully effective websites that work across all devices - phones, tablets, and PCs.
SpaceCraft is proudly located in downtown Austin, Texas.